Corrections, story tips, partnership inquiries or just plain feedback — here's how to get in touch and what we need to act on a message quickly.
Send all editorial correspondence to [email protected]. We read every message and respond within 2–3 business days.
If you spot a mistake in a published guide (a closed route, a changed visa rule, a price that no longer applies), please email with the page URL and the specific claim. We verify against original public sources and publish a visible correction note when warranted.
If you have just returned from a destination we cover and have practical updates — a new bus route, a better local guide, an underrated neighbourhood — please write. We particularly appreciate first-hand notes that we can verify against published sources.
Tourism boards, regional PR agencies, or local businesses: please use the same address with "PRESS" in the subject line. We do not run sponsored content or paid placements, and we will not promise coverage in exchange for press trips or complimentary services.
To help us reply faster, please include:
Luminesca is a digital-first publisher and does not maintain a physical office for editorial correspondence. For legal notices, please email first and we will reply with a postal address if a formal mailing is required.
If your message concerns something other than Luminesca Travel — for example, games, news or tools — please indicate so in the subject line so we can route it to the right team.
Three things make a message actionable in one pass instead of three rounds of follow-up:
Our analytics are aggregate by design — GA4 sees pages visited and device types, not personal profiles — so there is normally no personal data for us to delete on request. If you have emailed us, we keep the correspondence only as long as the follow-up needs. For the full picture of what the site collects and what it deliberately does not, read the privacy page; data questions can go to the same editorial address above with "Privacy" in the subject line.